What's New

Appointment Book

Providers now have the ability to add working hours or days outside of the set practice days and hours. This can be done directly from the appointment book or by adding exceptions from Users > Appointment Book > Exceptions.

35624

Clinical

The following features have been enabled in the Clinical Record

• Range of Motion assessments (Body examination)
• Special & Strength tests (Body examination)

36639

Clinical

Added a new required field to 'Add Reaction' for Certainty.

33849

Clinical

Added Plantar response to the list of existing reflex tests. Structured notes will be generated for this test.

37145

General Accounts

Enhancements have been made to the ACC filter on the general accounts page.

33114

General

Enhancements to minor deviations and responsiveness have been made following Omni Beta site feedback.

37558

Reports

Minor enhancements have been made to tidy up the Billing API.

37590

Resolved an issue in Inbox/Uploads that was stopping the HTML file preview from working correctly.

35324

Resolved a time zone issue in the appointment book.

36105

Resolved a memory issue that would cause 'Service is unavailable' errors while working in Billing.

36526

Resolved an issue in General examination and Clinical Flags causing "Last recorded by" to appear in the header even if no data was previously recorded.

36605

Resolved an issue that was creating problems when saving and duplicate appointments to appear in patient appointment history.

36918

Set the initial field focus to Patient when a new appointment is created.

36931

Added parsing and appropriate errors and responses to ACC45 Claims that fail to Lodge.

37104

Treatment & Management structured notes will now correctly appear in new sections called 'Assessment' and 'Plan' respectively.

37648

Resolved an issue that was causing duplicate entries in the Waiting Room.

37697

Resolved an issue that would cause the 'Grand total' to differ from the original 'Grand total' in the report when outputting a PDF copy.

37713

Resolved an issue that was resulting in the 'There is already an open consult' pop up to keep re-appearing.

37736

Resolve an issue that was preventing the Save button from enabling for body examinations.

37815

Resolved an issue that was stopping ACC45 and SOTAP from being linked straight away during an ACC consult and required a refresh instead.

37834

Resolved an issue in the Calendar that would push the user back to the current date/time when data was updated.

37946

Resolved an issue that was keeping Finalised consults flagged as having notes 'still in progress'.

37987

Resolved an issue that was causing no records to be shown in the Waiting List

38123

Resolved an issue that was preventing the Save button on User Working Hours from working correctly.

38127

Resolved an issue that was resulting in the body area picker not appearing correctly in Body examinations.

38149

Resolved an issue that was occurring when saving Dermatomes recordings.

38209

Accounts

When mousing over the badge icons in General and Personal Accounts, a tool-tip will display that provides information on the status.

36824

Accounts

Enhanced the ACC filter on the General Accounts page.

33114

Clinical

The following features have been enabled in the Clinical Record

• Myotomes, dermatomes and reflexes
• Family history
• Treatment
• Management
• Clinical Flags
• History of presenting complaint
• Body examination.

36635

Clinical

Added the 'Mother' and 'Father' significant family history to the Family & social patient summary page card.

34364

Clinical

Providers can now "confirm" unchanged Family history in new encounters, which updates the "last updated" value.

37326

Clinical

Family history structured notes have been split into individual assessments in Today's Notes for improved legibility.

34161

General

Improved the titles of PDF files.

34739

General

Applied the February Data Update to Omni.

37473

Resolved an issue that was occurring causing Invoice line items not to retain their original order when in different states.

37512

Resolved an issue that was causing the Save button to be disabled when loading a New payment,

36867

Resolved an issue that was causing a new payment to sometimes display incorrect amounts when opened from different paths.

37282

Resolved an issue that was causing Today's Notes to save too frequently.

37637

Resolved an error that was resulting in 'Service is unavailable' in Billing.

36526

Resolved an error that was preventing the Follow-up tasks page from being refreshed after a task was completed.

24875

Resolved an issue that would prevent the subjective pronoun field from updating when sending a demographic form to patients.

36898

Added the Preferred name field to the demographic form.

36899

Resolved an issue that was not carrying the Base Report (name) reference forward to Preset reports,

32930

Resolved an issue that was causing the Save button to not be enabled on clinical forms when "No" values were selected.

37360

Resolved an issue appearing in the Correspondence context menu in the Patient tree that would repeat items and be misaligned.

36481

Resolved an issue that would cause the 'View all' button to appear in the Patient tree when there were no consults to view for a condition.

37053

ACC

The March 2024 price updates have been applied and the expiry dates for the Allied Health contract has been extended to 31 October, 2024.

36493

Accounts

Fully credited invoices will now reflect this state by displaying a grey 'tick'.

36809

Appointment Book

Providers can now create working hours or days outside of a practice days and hours.

35624

Investigations

More anatomical body regions will now be selectable when generating a new request for Imaging.

35697

Notifications

When the SMS balance drops below the first threshold (100 units) the user will be notified.

37038

SOTAP/SOAP

When the 'Format of consultation notes' is set to SOAP or SOTAP, The structured notes will follow the natural flow of a common consultation.

36034

Resolved an issue where the Accredited billing PDF template wasn't displaying certain fields.

36172

Resolved an issue in Treatment, Analysis & Plan where a Diagnosis description would display an error.

37214

Resolved an error that was occurring during a repeat appointment booking.

37118

Resolved an issue that was preventing converted discharged conditions from being reverted.

36252

Resolved an issue that was resulting in the 'Finalised elsewhere' dialog box appearing in the clinical record in view only mode.

36896

Resolved an issue that was resulting in the user having to select 'Finalise' twice instead of closing the encounter after missing items were added.

36806

Resolved an issue that was preventing the save button from being enabled after editing a record.

36452

Resolved an issue that was creating errors after attempting to reopen a document in Correspondence.

37196

Removed empty space in the UI that was being added to the structured notes after Sleep information had been recorded.

36522

Resolved an error that was causing inconsistent information to display after clearing filters in Tasks.

23804

Resolved an issue that was preventing the ACC page from refreshing after invoices were submitted.

37070

Appointment Book

The appointment information modal will now also display the next booked appointment for the patient.

33981

Appointment Book

The 'work week' view has been enhanced to display days that the clinic is closed, with the reason for closure (exceptions).

35661

Appointment book

The SMS response in the appointment information modal has been enhanced.

35728

Clinical

The ability to upload Clinical Images to the patient record has been enabled.

36606

Clinical

The 'past consult' view has been expanded to assist clinicians completing claim reviews.

35874

Clinical

The clinical record will now always open to the Patient summary when in view only mode.

35756

Forms

The demographics forms have been enhanced, adding new fields for name, gender and sex.

32650

Integrations

The Physitrack integration has been updated to include an option to email activated providers.

32617

Integrations

Programs that have been assigned to patients in Physitrack will now have a PDF copy kept in the patient's correspondence section.

28775

Notifications

In case of a failed SMS reminder, the notification displaying this failure will now contain a link the user can click to view these details and action this failure.

36302

Resolved an issue where the Cancel payment button was not responding correctly.

36414

Resolved an issue where the update date was not changing when submitting an invoice to ACC.

36794

Resolved an issue occurring when submitting a schedule.

36571

Pay account now correctly calculates the remainder to be paid when split between payment methods.

36257

Resolved a user interface issue where fields would overlap in the appointment book.

36658

Resolved an issue in ACC Billing where sorting by ascending or descending was not working correctly.

36706

Resolved an issue causing reports to not be deleted until after the user refreshed.

31525

Resolved an issue where accredited billing PDFs were missing certain fields.

36172

Resolved a user interface issue in Configuration.

36515

Resolved an issue where rescheduling an online appointment would override the appointment comments in Omni.

34853

Resolved an issue where the outcome of attempted contact was creating a follow-up task with an incorrect status.

36332

Resolved an issue that was causing location details to not be saved in a new Australian tenant.

31040

Resolved an issue in Practice & Location settings where selecting Australia in a country picker would result in the state setting to QLD by default.

32976

Resolved an issue that was resulting in the 'save' button not enabling after retrieving a report from the inbox, despite having the mandatory fields completed.

36087

Resolved an issue that was occurring when making changed to a previously unchanged appointment in a series.

36177

Resolved an issue in Notifications causing excessive wait time for the notifications to be displayed.

36874

Clinical

Added uniquely identifying attributes to the SOTAP, ACC and Other contextual form sections in Today's notes.

36523

Clinical

A reason for visit can be added to a Record update.

36370

Clinical

Added structured note headings in alignment with SOTAP forms.

36554

Clinical

Added validation rules to field values in the general examination form.

36160

Clinical

When uploading documents outside of the Clinical Record, users can set the document destination as Clinical Record > Clinical Images in addition to Correspondence and Investigations.

34499

Invoice

From the Accounts screen, associated Credit notes can be viewed when selecting the Activity button from an Invoice.

36435

Resolved an issue in Letters where merge fields links without data were disabled.

36123

Resolved multiple errors that were appearing in the Clinical notes.

36553

Resolved an error that was preventing the user from saving changes to Injury images.

30645

Resolved an issue causing a follow up task that was generated via the inbox with 'no action' would have the incorrect status.

36448

Resolved an issue where the consult reason(s) was not reflecting the diagnosis made in the ACC45 form.

36455

ACC

The language used for 'Accident date' and 'Date of injury' has been standardised to 'Injury date' in ACC32 and Clinical.

31644

ACC

Enhanced the Basic Information fields in the ACC45 form. Offering alternative Sex choices and increasing character limit for names.

33794

ACC

Claim numbers will now default to uppercase.

33353

Accounts

The Account state after payment has been enhanced to correctly update the credited and total owing fields.

35850

Accounts

Added an updated column to the new Personal Accounts list.

35312

Accounts

Added an invoice view badge to the line items in Accounts.

34459

Appointment Book

Users will now be redirected to the Appointment book once a consult has been saved and completed.

33990

Appointment Book

Add a new appointment by clicking and dragging your cursor in the Appointment book to highlight a time.

33939

Clinical

Added the ability to create a Duplicate of a 'done' clinical document.

24387

Clinical

Added a new icon to Past consults & updates in the Clinical Record to show Consults only if selected.

29227

Clinical

Removed the appointment reminder options from the right-click context menu in the Appointment book.

35758

Clinical

Added the claim indicator to Today's notes header in the Clinical Record.

33441

Reporting

Added the Invoice Summary Preset report from the base Invoice Summary report.

36135

Settings

Added the ability to run 'Now' and 'Retry last' from the Actions menu in Config > Comms Schedules.

35710

Settings

Added a field for Signatures to the User Profile.

23927

Resolved an issue where the statement date was showing incorrectly on the personal accounts page.

35975

Resolved an issue where the transaction search was not finding invoices by patient name.

35650

Removed old Invoice/Payment dependencies.

35969

Resolved an issue where changes in Referred Diagnoses were not triggering a change in Clinical Condition.

34076

Resolved an issue where selecting and deselecting providers would cause errors to display.

35812

Resolved an issue where some ACC Claims would get stuck in Queued status.

35855

Resolved an issue where the Account Statement month title didn't reflect month of the date range correctly.

33986

Resolved an issue in the PDF Viewer where the Print area was being scaled down.

36004

Resolved an issue where the patient search in the Address book was not honouring person type (Patients, Non-patients, Organisations) when searching by phone number.

35552

Resolved an issue where some events would appear outside the Calendar in the work week view

36044

Resolved an issue that would occur when cancelling clinical forms with common data, reverting changes made in other forms unintentionally.

35856

Resolved an issue where the client's type of work was not syncing between SOTAP MSK, Work History & ACC45 forms.

35331

Resolved errors on syncing from Treatment list to Treatment plan.

34259

Resolved an issue where some additional diagnoses were not syncing to ACC45.

36058

Resolved an issue where the filter for unpaid, paid and part-paid in the appointment book had stopped working.

34319

Resolved an issue where the pregnant state was not printing on Image request forms.

35043

Resolved an issue where the scroll bar was not appearing on General examination when multiple Blood Pressures were recorded.

35900

Resolved an issue where DASH 11 was not appearing correctly in the Clinical tools.

35924

Resolved an issue that wouldn't allow an Investigation report to be previewed when retrieving from the inbox,

30924

Resolved an issue that was occurring when viewing documents in Patient Consult > Correspondence.

28492

Accounts

General and Personal accounts have had their status badge design updated.

34675

Account Statements

Statements have been moved to their own list for Personal Accounts.

35311

ACC

Added a new button for 'Owing' to ACC Billing.

34690

ACC

Added a new button for 'Comments' to ACC Billing.

34693

ACC

Added the ability to email an ACC45 claim to the Patient/Client.

31742

Appointment Book

The Appointment book will now allow selected providers to be minimised.

33940

Appointment book

The appointment book can now display practice hours for the 'Work week' view.

33935

Claims

Multiple providers can now be linked to a single claim, eliminating the need for duplicate claims.

33470

Clinical

The 'Body' examination type has been added to History & Examinations in the Patient/Client tree.

35081

Clinical

The 'General' examination type has been added to History & Examinations. The 'Sleep' record has been added to Lifestyle in Family & Social History in the Patient/Client tree.

34539

Clinical

The defining data in the 'Today's notes' section has been consolidated into a header, saving valuable screen real estate.

35716

Document writing

Practice letterheads can now be created from Settings > Practice & Locations . These can be used for all documents created from a blank or custom template.

33444

Document writing

Finalised (done) documents can now have their content copied to be usable elsewhere.

34243

Forms

Staff can now generate a QR code that can be scanned to launch forms from, such as the Personal details or ACC45 claim details form.

34794

General

The 'Add appointment' and 'Address book' search functionality has been improved.

32200

Reporting

Reports that do not contain a bpTable will no longer be hidden.

35620

System

System notifications will now appear in the top right of Omni beneath the bell icon.

33714

System

Inactivity timeouts can now be adjusted from Settings > Security. Practices that alter this time-frame must accept the risk of unauthorised access, as the information security guidelines recommendation is a maximum of 15 minutes to activate screen or session locking.

35284

Resolved an issue where the user was unable to view invoices and payments.

35421

Resolved an issue where the save button was not enabling correctly.

35587

Resolved an issue where the user could not deselect all providers.

33979

Resolved an issue where some claims would throw and error when being lodged.

35464

Resolved an issue that would happen infrequently, slowing down the appointment book noticeably.

33987

Resolved an issue where the Inbox would only show 25 documents.

25798

Resolved an issue that occurred during a patient search, not displaying the searched for phone number.

35551

Resolved an issue in which the practice letterhead was not working correctly.

35693

Resolved repeat issues surrounding browser/practice time zone errors.

35578

Resolved an issue where the 'Addressed to' filter in Incoming was not working correctly.

34926

Resolved an issue in Notifications where "Mark all as read" was not working.

35180

Resolved an issue where the Practice letterhead in Investigation Reports preview was lacking a logo.

35475

ACC Billing

A new 'Owing' button has been added to the ACC tooltip and filter bar. This button filters invoices that are owing and are older than seven days.

34690

ACC Billing

A new filter labelled 'Ready' has been added to quickly identify invoices ready for submission to ACC.

34691

Appointment Book

The appointment book now includes the option to modify the attendance status.

33997

Appointment Book

When the user creates an appointment, if only one Condition exists for the patient it will automatically be linked to the appointment. This setting can be enabled and disabled from Settings > Practices & locations > Preferences > Auto-link to condition.

33442

Document writing

There is now an option to 'Preview' merge field data when creating documents or templates.

34991

Imaging Requests

When imaging requests are generated, associated ACC claim numbers will be automatically displayed.

33120

Investigation Reports

A new X-ray parameters field has been added to the Investigation Reports modal. Providers who take their X-rays can now record the following mandatory information.

• View (what view/aspect was used)
• Size (size of area on patient)
• kVp (Voltage used)
• mA. (Amps used)
• Secs. (length of exposure)
• S.I.D. (distance from patient)

31530

Investigation Reports

A new system template for manually created Investigation Reports has been added.

32678

Reporting

Base reports can now be seen.

34508

Waiting List

Any comments added for patients will now be displayed in the waiting list modal.

32028

Resolved an issue where the patient's reminder response icon is updated but message is not.

35205

Resoled a caching issue where the invoices were not updating until a refresh occurred.

35137

Resolved an intermittent issue with the autosave in Today’s Notes.

33826

Appointments

When creating an appointment, you will now be prompted to link to a Condition based on a location preference.

33442

Appointments

The group appointment arrived/waiting time has been updated to reflect times per participant.

33281

Appointments

Update patient search to display last and next appointment.

32195

Appointment reminders

Made interface improvements to the appointment reminders view.

33346

Appointment reminders

Removed unnecessary information from the 'actions' list in the Appointment reminder view.

32648

Appointment reminders

Removed the link to appointment reminders when an appointment is rescheduled or cancelled.

33982

Appointment reminders

Added the colour indicator to the appointment reminder reply status.

31975

Appointment reminders

The Appointment reminder view has had its columns enhanced and appointment status removed.

33984

Appointment reminders

The 'location' in appointment reminders has had its value correctly updated.

33985

Document writing

Letterheads will now correctly only apply to the first page.

33635

General

Made updates to the sort order of the provider multi-select component throughout the software.

34011

Payments

Instead of adjusting payments, users will need to cancel and re-create payments while restructuring work is being done .

34767

Reports

Financial reports have been cleaned up.

34618

Reports

Real-time Payment report & Merge Existing Historical Payment Reports have been added.

33436

Search

Update patient search to search & display for phone number and date of birth.

32194

Settings

The appointment cancellation reason can now be made optional by selecting a practice/location-level preference in the settings menu.

34441

Settings

'Discard consultation' reason can now be made optional by selecting a user-level preference in the settings menu.

34551

Resolved an issue where saving an invoice from a finalised appointment would instead throw an error.

34368

Synced employment related buttons to work for Personal details+ACC45 forms and ACC45 forms.

33577

Resolved an issue where the patient details screen was not resizing correctly.

33111

Resolved an issue where some system templates were not showing to users with the right permissions.

33650

Resolved an issue where the user was unable to see the cursor when writing a document.

33919

Resolved an issue where emailing invoices and statements to an organisation was not working as intended.

34065

ACC

Removed the contract claim warning and display for ACC Invoices.

33483

Appointment reminders

Improved the client-side validation of phone numbers.

33782

Appointment reminders

Simplified the scheduler logic.

33591

Calendar

Improved the time display support of the Calendar

33104

Clinical

Appending a past consult through a record update now correctly generates structured notes and can be saved.

31975

Clinical

Updated the treatment reference list.

30533

Clinical

Users can now complete notes for consults that occur prior to today.

33691

General

The search bar will now display recent search results from the current session.

32242

General

Practices can now define their own inactivity timeout lengths.

32654

Reports

Hybrid tables version of the Payment Methods report has been added.

33822

Roles

Added Orthotist business role and security permissions.

33346

Updates

Updated the provider picker with priority updates.

33347

Updates

Updated the provider filter for clinical tasks.

33350

Updates

Updated user lists changes to sort order.

34007

Resolved an issue where emails were unable to send when sending via the Accounts list and ACC Accredited billers list.

33903

Resolved an issue where claim reviews and ACC 45 PDF's weren't handling page breaks correctly.

33308

Resolved an issue in the Appointment book where the time was not displaying when a user hovered over the appointment.

33933

Rectified an error that was appearing while adjusting invoices and payments.

33520

Resolved an issue where the communication preferences were not being constrained in the development and production environments.

34195

Resolved an incorrect character limit in the patient demographics phone number field.

28563

Resolved an issue where the save on docked tabs was not enabling when the form is dirty.

33892

Resolved an issue where left-clicking on claim linked appointments was not showing all form types for sending forms.

33485

ACC

Added online form employer detail as read only information text to ACC 45

32160

ACC

Added a warning that displays when cancelling or adjusting an ACC payment.

32156

Accounts

Enhanced the response time of the General Accounts screen.

33570

Appointments

Improved the priority updates when picking a provider.

33347

Appointments

Added the ability to 'rebook' by left-clicking on a new appointment .

32420

Appointments

The Appointment reminder now shows the date and time of appoint as of when the reminder was sent.

33369

Clinical

Medical Hx parameters are now editable

33056

General

Removed NHI field from demographic form and combined demographics and accounts

33434

General

Only allows saving of presets with either all groupings open or all groups closed.

33285

Clinical

Improved the SOAP Clinical Data Mappings.

31345

Reports

Enhancing real-time and historical data sets by merging into a single report.

33438

Reports

Added a 'Real-time' line-item base report.

33148

Templates

Templates now have a visibility status (clinical, admin, both)

28634

Templates

Added Template dialogue Available tabs

29053

Updates

September Data update has been applied.

33581

Resolved an issue where the Exceptions screen would freeze upon opening.

30718

Resolved an issue where Today’s notes tab would highlight in red.

31942

Resolved an issue where the SOTAP outcome measures would disappear.

32592

Resolved an issue where the user was unable to discard consult when the condition was discharged.

33268

Resolved an issue where an appointment linked to a discharged condition that was reversed would result in corrupted data.

33425

Resolved an issue where the Clinical diagnosis was incorrectly editable for a referred ACC Claim.

32783

ACC

Cancelling or adjusting an ACC payment will now prompt the user with a warning when doing so.

32156

ACC

Added the occupation list from demographic mapping to occupation in ACC 45 forms.

30750

ACC

Removed the Print Summary option prior to the lodging of a claim.

33190

ACC

Increased the font size in the ACC32 PDF.

32774

Clinical

Added a formatting toolbar to Today's Notes.

33072

Clinical

The Condition List in the Clinical Record can now be sorted.

31990

Documents

Added a company logo merge field.

30977

Search

Added the patient search functionality to the main navigation bar.

32193

Search

Added accessibility options to the patient search in the navigation bar.

33095

Resolved an issue where the Search didn't display full description.

30331

Resolved an issue where an invoice error would appear stating that 'Item XX exceeds maximum of 0 item(s) per claim'.

33225

Resolved an issue where updating HPI details was wiping ACC contracts.

32280

Resolved an issue where the Demographic form was requiring a NHI in some environments.

33244

Resolved an issue where SOTAP injury areas significantly delay when multiple are selected.

33168

Resolved an issue where some values would not be discarded when discarding notes.

30228

Resolved an issue where some headings in Today's Notes where not displaying.

31937

Resolved an issue where starting a consult on discharged conditions would show incorrect user interface elements.

33145

Resolved an issue where the user was unable to generate a letter from the Correspondence tab.

33101

Resolved an issue where the 'Cannot read properties of undefined' error would appear when reading an ID in the SOTAP MSK form.

33220

Resolved an issue where the internal server error was getting encounter reasons in some environments.

33433

Resolved an issue where pronouns were showing as mandatory when sex is assigned but gender is empty.

33249

Resolved an issue where the reverse discharge date would show as 'undefined' on a first time reverse.

33067

Clinical

The 'Reverse discharge' functionality has been improved.

29595

Clinical

A differential diagnosis from SOTAP and ACC45 & Referral information now creates a record in Medical History.

31571

Clinical

A primary diagnosis from SOTAP now creates a record in Medical History.

31563

Claiming

Claim reviews are now only available to those on the Allied Health contract.

26497

General

Applied the August Terminology Update.

32774

Templates

Added a preview banner to check design when creating and editing custom templates.

31109

Templates

The document template user interface has been improved.

30356

Resolved an error that displayed when sending an ACC45 + Demographics form.

33270

Resolved an issue where non-standard ACC fees did not consistently have a rule.

32008

Resolved an issue when adding a new invoice to the patient's account history (the patient's name was not automatically binding to the name field).

32604

Resolved an issue where the Invoice API was using the provider from ACC45 instead of the provider on the invoice.

32235

Resolved an issue where a leading zero was appearing in a referred in claim.

32258

Resolved an issue where Upload patient files were throwing an error.

32173

Resolved an issue where some services are getting a "no active service" error.

32665

Resolved an issue where the file size was inadequate in claim reviews.

32565

Resolved an issue where selected providers were not ordered correctly in the Appointment Book.

31787

Resolved an issue on the account screen where the invoice dialogue was not saving correctly.

32971

Resolved an issue where the Reverse discharge was not working correctly when the modal was launched from a message.

32984

Resolved an issue where entering client pronouns and gender/pronouns were not repopulating correctly.

31844

Resolved an issue with the user interface of forms.

32163

Resolved an issue with the schedule status that was not updating without refreshing the page.

30488

Resolved an issue for comms poison messages.

32834