ACC Payments

This article explains the payment remittance process for ACC invoices in Bp Omni and how to identify and resolve common errors.

Reconciliation information is automatically retrieved and updated on a daily basis in the Finance > ACC billing screen via the ACC API.

ACC paid invoices

Filter for invoices that require further action

The Owing, Action Required and Comments filter buttons can be used to regularly review ACC invoices that require additional attention.

Owing

Select the Owing button to review all owing ACC invoices.

Owing button

Action Required

If an error is detected in the invoice submitted to ACC, the State will return as Error. Hovering over the Error State will display an information box with further details on what the error is and how to resolve it. Invoicing errors returned from ACC can be quickly located using the Action Required filter in the ACC billing tab.

Action Required

NOTE The Action Required filter will show invoices with a State of Error, Cancelled, Invalid, Exception, Incomplete, or Sent to A/R. The invoices will be ordered by date with the most recent displayed at the top.

Comments

Any additional remittance advice comments from ACC will display when the comments icon is visible and hovered over.

ACC Payment Comments

TIP Comments returned from ACC are manually supplied by operators, not populated from an automated list. Contact ACC for more information about the comments supplied.

View payment details

Click on the Payment number from the ACC billing screen to view individual payment details.

Payment number link

The Direct credit amount and Payment reference number can be cross-referenced to payments received in your bank account from ACC.
Hover your cursor over the Comments icon to view further remittance details when supplied by ACC.

ACC payment statuses

Statuses can be monitored from Finance > ACC billing. The State of the invoice will indicate the response from ACC.

TIP See more billing status descriptions in ACC Billing

Status	Description
	Invoice has been validated and authorised, payment is pending.
	Invoice has been paid. A Payment number will display in the Payment column of the ACC billing screen.
	Invoice has been declined or a partial payment has been made against the invoice. Check the Comments to view the reason for decline.
	An error has occurred. Hover over Error badge to view full details of the error. When an error has occurred with the ACC API connection, resubmit claims with an error status the next business day.