ACC Billing

This article explains the various ACC billing scenarios. ACC billing in Bp Omni is dependent on the information entered in the Accident & employment details section of the linked ACC45 Claim and the claimant's Employer details.

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ACC Invoices can be managed from Finance > ACC billing. The ACC billing screen displays an interactive grid of invoices.

The Appointment column in the ACC billing screen will display ACC Only for invoices with subsidy items only and ACC Combined for subsidy and surcharge combined invoices.

ACC Billing Appointment billing type

Filters

Use the filters to locate and group specific invoice results. Filter by State, Claim status, Providers, Date(s) or use the Search bar.

ACC Billing screen filters

  • Click the Owing button to only view owing or unpaid invoices older that one week.
  • Click the Action Required button to only view invoices with an Error, Cancelled, Invalid, Exception, Incomplete, or Sent to A/R status.
  • Click the Comments button to only view invoices with provider comments.

Sorting

Click the up and down arrows next to column headers to sort the results by ascending or descending order.

Column sorting

Hyperlinks

Click on the blue text hyperlinks to view more details or to be redirected to related screens.

Click on a blue link text for more information or redirection to another page.

Icons

Hover over an icon to see more information about an invoice or claim.

Incomplete notes icon

  1. Navigate to the appointment book.
  2. Right-click on the appointment and select Invoice.
  3. Items that can be billed to ACC will display with the green Subsidiser badge.

    4. ACC Invoice

  4. If default fees to invoice has been applied to the appointment type, the fee will default here.

    5. NOTE See Set Up the Appointment Book and Set Up Practice Fees and Schedules for further details.

  5. Save the Invoice or select Pay to process the patient surcharge.

  6. Select ACC Billing from the Finance menu.
  7. Select the invoice and click Submit.

    8. Submit ACC Invoice

    • Invoice A for the patient surcharge can be seen from the General accounts tab.
    • The Invoice B for the ACC subsidy portion of the invoice can be seen from the ACC Billing tab.

    General Accounts ACC Invoice A and B

If no patient surcharge has been set as a default fee or if the surcharge has been removed from the invoice, it will not be split into A and B invoices.

  1. Navigate to the appointment book.
  2. Right-click on the appointment and select Invoice.
  3. Items that can be billed to ACC will display with the green Subsidiser badge.

  4. Select Remove to delete an item from an invoice.
  5. Save the Invoice.
  6. Select ACC Billing from the Finance menu.
  7. Select the invoice and click Submit.

Invoices in either the Authorising or Part-paid state with a comment attached and no payment attached can be resubmitted to ACC.

IMPORTANT Ensure you have made any necessary changes to the old invoice before clicking Resubmit.

Selecting the Resubmit button initiates the following process:

  1. The existing invoice is cancelled.

  2. A new invoice is created.

  3. The invoice is submitted to ACC.

If either the creation or submission steps fail you will be directed to do these steps manually. Once all steps are successful the invoice will be submitted to ACC.

Billing Statuses

The below Status Badges indicate which state the invoice to be sent to ACC is in.

TIP See more payment reconciliation statuses in ACC Payments.

Status

Description

Invoice is not completed or declined.

Ready

Invoice is ready to be sent via ACC API.

A/R

Sent to Accounts Receivable. An invoice amount has been refunded or returned by the vendor or practice. Used when ACC have paid an invoice that was:

  • Invoiced in error by the practice.
  • Paid in error by ACC.
  • The invoice is reversed and the status updated to Sent to AR (Accounts Receivable).

Payment Authorised

Invoice has been validated and authorised, payment is pending.

Authorising Invoice

Invoice is awaiting authorisation.

Cancelled Payment

Invoice was cancelled. Select the General Accounts tab of the Finance screen to view cancelled invoices.

Error

An error has occurred. Hover over Error badge to view full details of the error.

Invoice Exception

Primarily used for manual invoices. Indicates that an invoice has been received by ACC and there is an issue that requires intervention by the Invoicing Team. If the issue is unable to be corrected or resolved, the status will be updated to Incomplete.

Incomplete Invoice

Invoice is incomplete.

 

Invalid Invoice

Problem with information supplied in the invoice. This status is rare as majority of errors will be identified when creating and sending invoices.

Pending

Invoice is pending confirmation.

Queued

Invoice is queued to be sent via API.

 

Valididating Invoice

Invoice is pending validation. Usually appears immediately after submitting an invoice.

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Last updated: 16 September 2024