Bp VIP.net Topaz SP3 Release Notes

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Release Date	09 June 2025
Notes last updated	09 June 2025
What is in this release?	Bp VIP.net 2.1.536.032 contains bug fixes, new features and enhancements.
What version can I upgrade from?	You should be able to upgrade to 2.1.536.032 from any version of Bp VIP.net. Users updating from Topaz Revision 2 (2.1.526.057) or lower will need to update the .NET Framework to version 4.8 before updating Bp VIP.net.

System Requirements

Windows Server 2012 and 2012 R2 end of support

Microsoft support for Windows Server 2012 and 2012 R2 ended on October 10, 2023. Best Practice Software recommends users running Bp VIP.net on Windows Server 2012 or 2012 R2 upgrade to a supported Windows server operating system. See the Bp VIP.net System Requirements and the Microsoft website for further details.

Webview2 installation

The Webview2 install required for Bp VIP.net is included in the Bp VIP.net installer from version Topaz SP1 Revision 3 onwards, and will run silently in the background when users perform Bp VIP.net updates. Best Practice Software recommends installing Webview2 manually for users updating Bp VIP.net on terminal servers. See Download and Install Webview2 for further instructions.

Microsoft .Net Framework version 4.8

Check the version of Microsoft .NET Framework on the Bp VIP.net server and workstations. Bp VIP.net version Topaz SP1 Revision 2.1 or higher requires a minimum .NET Framework version of 4.8.

New Features & Enhancements

Microsoft oAuth2.0 for Email

Open Authorisation 2.0 (OAuth2.0) is a standardised protocol that enables secure access to user data without requiring the user to disclose their credentials. It has become the preferred method for granting third-party applications restricted access to user accounts while maintaining robust security.

You can sign in with your Microsoft account via the Facility or Personal Preferences screens.

NOTE You may need to contact your email provider to enable OAuth2.0 for the functionality to work in Bp VIP.net Topaz SP3.

To link a Microsoft email to the Practice:

Go to Setup > Facility Preferences > General Preferences > Email / Internet.
Select the MS OAuth radio button.

MS OAuth Email Facility Preferences

Enter the SMTP Server as outlook.office365.com and the SMTP Port as 25.
Enter your Microsoft email address in the SMTP Username field.
Enter your Client ID.

IMPORTANT Your IT Administrator will need to retrieve your Microsoft Client ID for you.

Click Sign in with Microsoft.
Pick an account to sign in with.

Click OK to save and close.

Once you have signed in with your Microsoft account, the email fields will be disabled. Select Clear token to reset the email preferences and enable editing.

Clear OAuth token.

Users may be required to re-authenticate periodically if functionality goes unused for extended periods of time.

To link a Microsoft email to a User:

Go to Setup > Personal Preferences > User Details.
Click Sign in with Microsoft.

Microsoft email sign in for Personal Preferences

Sign in with your Microsoft email address and password.
Click OK to save and close.

If no default is set in the Personal Preferences for a user, Bp VIP.net will use the Facility Preferences default.

Delete Print/Sent Correspondence in MyComms

Bp VIP.net Topaz SP3 users can now enable permissions to delete locked letters without the need to call Bp Support. Only users with the setting enabled in the Security Rights can delete locked letters.

IMPORTANT Best Practice Software recommends this permission be made available only to high level staff members such as practice managers or clinic owners.

To enable the setting:

Go to Setup > Security > Maintain Users.
Select the user to Modify.
Click the Access Rights button.
Expand the Patient heading from the tree and select Letters.

Security rights permissions to delete locked letters.

Select the Advanced Deletion Permissions checkbox.
Click OK to save and close.

TIP This setting can also be applied to Security Groups.

To delete a letter:

Click Delete on a Print / Lock letter in the MyComms screen. Bp VIP.net will prompt the user to confirm the deletion.

Delete record warning

Enter a reason for deleting the locked letter.

Enter a reason for deleting a locked letter.

Bp VIP.net will ask if you would like to create a new copy of the deleted letter as a draft. Click Yes to create a new draft copy or No to delete the letter with no further action.

Create a new copy of deleted letter as a draft

TIP Locked letters cannot be edited. You can delete a Print / Lock letter and create a new copy with a Draft status to make changes.

Archive Financial Transactions and Close-off Organisation

In addition to the Archive Financial Transactions tool, a new tool has been introduced to Bp VIP.net to also close-off organisations.

With the Archive Financial Transactions and Close-Off Organisation tool, users can archive and move older transactions into a new archival organisation record.

Owing transactions are left untouched in the original organisation’s Transactions (F8) screen.

NOTE The Archive Financial Transactions and Close-Off Organisation tool is enabled for Administrator users only.

To archive transactions and close-off an organisation:

Go to File > Utilities > Archive Financial Transactions and Close-Off Organisation.
Enter a Cut-off Date and Organisation.
Click Close-Off Organisation.

Archive and close-off organisation

Bp VIP.net will warn the user that they are about to close-off the organisation and that the action cannot be undone. Click OK to continue.
Go to Patient > Select to open the Search tool and locate the new organisation record for the archived transactions.

When archiving and closing off an organisation, a new record is created.

The new organisation will have the date the organisation was archived and closed-off next to the organisation name.

See Archive Financial Transactions for more information about archiving financial records in Bp VIP.net.

Other Enhancements

Function	Release Notes	Key
SMS	IMPORTANT Bp VIP.Net SMS reply IDs are increasing in size; changes have been made to accommodate this for future=proofing changes to SMS messaging.	78902
ACC Claiming	Additional values U and O have been added to the Sex field in the Patient Details screen in compliance with ACC API requirements.	74063
ACC Invoicing	When creating an invoice for an ACC claim, the Subsidiser field will populate with the subsidiser selected in the Specialist Claim Form screen.	72742
ACC Invoicing	The HPI Facility ID Number is now included when sending invoices to ACC.	77050
Add New Facility	Users can now add preferred contact methods and RSD details from the Add New Facility screen when creating a new facility from the New Provider screen.	67869
Appointment Book	If a patient has two appointments booked for the same day and one appointment is cancelled, Bp VIP.net will alert the user that a second appointment still exists.	72681
Bulk Appointment Reminders	Automated Bulk Appointment Reminders can now be set to send up to 7 days before the scheduled appointment. Select a number from 1-7 from the dropdown selection when sending appointment reminders.	70921
Bulk Appointment Reminders	Updates have been made to the informational blurb in the Automated Bulk Appointment Reminder screen to reflect that appointment reminders can be scheduled for a set number of days before the appointment.	74124
Consultation	Display updates have been made to the Consultation screen for Australian users to replace all references to Easyclaim with Medicare.	74516
eScripts (AU)	Values entered in the Quantity field of a prescription cannot contain special characters and must be a whole value. New scripts will bring through the correct total quantity. Previously saved defaults must be updated to whole values where a special character is used (e.g. 30 x 2 instead of 60) in the Quantity field for eScripts to save and send successfully.	75326
eScripts (AU)	A free text field for users in NSW to enter the Dispensing Pharmacy has been added to the Medications (F9) screen, next to the Select Access Token button.	74877
eScripts (AU)	Resolved an issue with resending eScript tokens via different methods.	74864
eScripts (AU)	When Consent to upload to ASL is deselected and Dosing Point, Staged Supply or Repeat on File is selected and/or Urgent Supply is selected, Bp VIP.net will display a warning message to inform the user that the eScript will be changed to a Print Token due to the selection.	75464
Facility Preferences	Users sending RSD correspondence via Argus experienced errors sending messages due to file size limitation. This has been resolved by a new setting in Facility Preferences > Communications to set a Size Limit Warning for correspondence. When attempting to send a message that exceeds the Size Limit Warning set in the Communication preferences, Bp VIP.net will display a warning to the user.	70489
Healthlink	Deprecated Message Types have been removed from the Message Format Details for Healthlink screen for New Zealand users.	73784
IMC and IHC Claiming	When selecting multiple claims and clicking Clear from list, only one row would be removed. Updates have been made to rename the button Clear selected from list and to remove all selected claims when clicked.	73427
Insert Fields	A new insert field (Ctrl +L) has been added for the AHPRA Number found in the Provider Details screen.	74754
Insert Fields	The Gender field found in the patient demographic details screen has been added as an insert field (Ctrl + L) to letter and auto template creation.	75771
Insert Fields	When using the insert field (Crtl + L) Attach documents, the documents listed are now in chronological order. The oldest records will be at the top of the selection.	70913
Insert Fields	A new insert field (Ctrl + L) for the Notes field in the Next Appointment Recall screen has been added to Bp VIP.net.	67560
Medical Desktop	When prescribing medication, only one instance of Medication Prescribed will be added to the medical note, irrespective of how many items are prescribed.	32943
Medical Desktop	Actions and Operations linked to a Medical Note will display as a summary in the Visit Notes field.	70078
Medical Desktop Pages	Display updates have been made to medical desktop page user-defined forms to relocate the legend used in graphs to improve readability.	66753
Medical Desktop Pages	Two checkboxes have been added to graphs in Bp VIP.net to Hide Empty and Hide Zero Values. These preferences have been added to improve visualisation of graphing data and are enabled by default.	71328
Medical Desktop Pages	Display updates have been made to the colours for High Range and Low Range in the Medical Desktop page graphs for improved readability.	67874
MyComms	MedSpeech Dicatation software is no longer supported and has been removed from Bp VIP.net as a third party integration.	73218
MyComms	A message has been added to the Email or Fax Correspondence type selection screen, to warn the user that this action will lock the correspondence and mark it as Print/Sent.	75468
MySL Audit Log	Time zone information has been added to the Date/Time column in the MySL Audit Log.	74863
Organisation Details	RSD and Fax radio buttons have been added to the Organisation Details screen to select as a Preferred communication method.	77471
Organisation Details	When using the Copy Address to Providers button in the Organisation Details screen, the email address is no longer included and the provider existing email address will remain.	77236
Page Owners	The Page Owners screen has a new field Booking identifier for online bookings in Australia.	74415
Patient Details	A new Preset UDF field, Letter Preference, has been added to Bp VIP.net for the Patient Details User-Defined Form. When the user selects a preference from this dropdown field, new letters will be sent to the selected delivery method by default. The field can be found in the Form Designer from Insert Preset Fields > Patient/Org > Contact Details > Letter Preference.	66722
Personal Preferences	Removed redundant button Setup Adobe Reader to view PDFs from Personal Preferences.	73901
Preview TXT Messages	Column widths in the Preview TXT Messages screen are now manually adjustable.	70491
Provider Details	When creating a new provider, Interactions will be set to Show All Interactions by default.	77221
Reports	A column has been added to the Medical Recalls report to display the NHI number for New Zealand users and UR number for Australian users.	72916
Reports	Updated ability to mail merge the Appointment Recall report or view additional screens with the report still in focus.	66723
Statement Columns	Two additional column options have been added to the Statement Columns designer for Item Code and Item name to simplify statements for organisations.	70320
Tasks	A new checkbox has been added to the Order Pathology and Order Radiology Medical Desktop pages to create a new task when the screen is saved. After clicking OK with the checkbox enabled, the Task Details screen will launch.	77329
Transactions	Where an ACC Claim is linked to an Invoice, the claim number will display in the Details row of the Transactions screen next to the invoice number and iteration. This update applies to New Zealand users only.	73010
Tyro	When processing a payment through Tyro, Bp VIP.net will now automatically populate the provider for the merchant account from the invoice details. Where multiple providers are detected, Bp VIP.net will prompt the user to select a single provider.	77392
User-Defined Forms	Updates have been made to the way data is saved when input into Medical Desktop Page type user-defined forms. When closing the screen via any option other than 'Cancel', the information will be saved.	70914
Warnings	Display updates have been made to the Warnings pop-up in the Appointment book. The background colour has been updated to a lighter red and the font size has been increased for improved readability.	71331
Email	A new option has been added to the Personal Preferences screen where users can choose to set the practice email as the default email address for their user. Other additional enhancements have been made to the email screen to accommodate for this change and improve general workflow.	78790
TXT Message Log	The TXT Message Send Log available from Reports has been split into two reporting options; TXT Send Log and TXT Receive Log. Messages sent from Bp VIP.net are recorded in the TXT Send Log and messages received into Bp VIP.net are recorded in the TXT Receive Log.	77650
Observations	The Observations icon that flashes when an abnormal result is received will only animate for the receiving doctor and administrator level users.	73388
MIMS	MIMS have advised they will move to FTPS. Bp VIP.Net will implement changes to support FTP and FTPS (once enabled in the future).	79044

Bug fixes

Function	Release Notes	Key
Tyro	IMPORTANT Due to user workflows, an override has been put in place to toggle Tyro automatic selection functionality.	79811
Creditors and Debtors	An issue where values which cancel out were showing up in the Creditors & Debtors report has been fixed.	79810
Aged Debtors	Aged Debtors - Requote Invoice causing double up amounts to show in "Credit only " report if Quote is reversed has been fixed.	80131
Identify numbers	Resolved an issue where HPI-O was pulled from the provider field not the prescriber field.	78761
Letter editor	A non-beta fix to an issue surrounding particular workflows for exported letters throwing an error 79234 – Resolving a gap in the workflow where the SMS/Email to Print token warning wasn’t displayed .	79117
Aged Debtors	A fix has been applied to a display error within the aged debtors.	79043
Observations	A non-beta fix, surrounding the Observations button flashing for the whole practice, has been reduced to the receiving doctor and administrator level users.	73388
ACC Invoicing (NZ)	ACC Invoices were previously rejected with the error reason "This value is required when the billing method is 'time'.", "field" when the total time billed in the invoice was a multiple of 60. This error has been resolved.	75749
Aged Debtors	Updates have been made to the Aged Debtors report to resolve display issues with Credit on Hold (COH).	79043
Aged Debtors	Updates have been made to the Aged Debtors report to resolve issues with Credit on Hold (COH) not displaying in the report in certain scenarios. As a result of this change, the report will display lines for both a positive and negative amount where COH has been used to pay an invoice.	75786
Aged Debtors	When running the Aged Debtors report and updating the Date options, results would not be sorted by alphabetical order. This error has been resolved.	74207
Aged Debtors	An error has been resolved where changing the grouping options to Debtors or Audit in the Aged Debtors report would incorrectly disable the sorting options.	74208
Aged Debtors	Updates have been made to the Aged Debtors report to restore the functionality of the Run Report button turning red when filtering updates have been applied to the report.	75322
Aged Debtors	An issue has been resolved where refunded quotes would incorrectly display as owing debts in the Aged Debtors report.	74819
Aged Debtors	When paying off a previously declined amount in a batch the batch would display in the Aged Debtors report with both positive and negative amounts. This error has been resolved.	73220
Appointment History	When viewing a patient's Appointment History, appointments linked to a Page Owner with a type of Operator did not display the Page Owner's name. This error has been resolved.	74796
Automatic Bulk SMS Reminders	An error has been resolved where Bulk Appointment Reminders were not sent for No Location appointments.	74163
Bulk Appointment Reminders	When sending an bulk appointment reminder and manually updating the autotext message from the dropdown selection, Bp VIP.net would overwrite the Default appointment reminder autotext set in the Communications tab of Facility Preferences. This error has been resolved.	74503
Credit on Hold	Updates have been made to Bp VIP.net to resolve issues with how Credit on Hold (COH) is handled when applied to multiple invoices and later modified or deleted.	74852
Credit on Hold	An error has been resolved where Credit on Hold (COH) was created without a service date.	73526
Eclair Pathology	Users experienced an error when sending pathology orders via Eclair online when the Patient Sex field was empty. Bp VIP.net will now prompt the user to enter the Patient Sex before sending requests.	75699
eScripts (AU)	Updates have been made to ePrescribing to include the active ingredients as the medication name when sending eScripts.	76980
eScripts (AU)	An error has been resolved in Bp VIP.net where the HPI-O number populated on the eScript was pulled incorrectly from the Provider fields instead of the Prescriber field.	78761
VIPServices Log	After updating to 532.057 some sites experienced exception errors routinely occuring the the VIPServices log.	75348
Financial Summary	Restored functionality of Financial Summary report results showing totals grouped by GST inclusive and exclusive separately when the option is selected in the report filters.	75490
Healthlink	Previously when sending RSD via Healthlink for a patient with multiple ethnicities recorded an error would occur. Updates have been made to Bp VIP.net to resolve this error.	73787
IMC Claiming	Some users experienced errors when sending IMC Claims with data in the Service Text field that exceeded 50 characters. Bp VIP.net has been updated to prompt the user to update the Service Text to less than 50 characters before sending. Updates have also been made to reduce the character count of service text added by default.	72077
Image Export	An issue has been resolved where image files were renamed during image export.	75286
Insert Fields	Some Insert fields (Ctrl + L's) that were available in the Australian database were not available in New Zealand. Bp VIP.net has been updated to include all Insert Fields for both countries.	75214
Investigations	An error has been resolved where manually added Investigation files would not display in the preview screen when selecting Click to View.	73096
Kiosk Mode	An error has been resolved where users were unable to exit Kiosk Mode.	69534
Letter Export	A fix has been applied to the letter export workflow to resolve errors with editing exported letters.	79117
Medical Desktop	When a user entered data into a UDF form inside the Medical Desktop (F11) and created or modified a Prescription without closing or saving the UDF form, the data entered was cleared. This issue has been resolved.	75401
Medicare Batching	Updates have been made to Bp VIP.net to help to mitigate duplicate batch declines with the reason 'Benefit previously paid'.	73974
MyComms	When selecting the Outgoing Communication icon from the top Bp VIP.net toolbar, the MyComms screen would open with both incoming and outgoing results selected. This issue has been resolved.	71077
MyComms	Updates have been made to Bp VIP.net to resolve an issue with the C hotkey opening MyComms screens incorrectly.	77044
MyComms	A JIT error has been resolved when clicking the Remove Selected button from the Multiple Letter Recipients window.	78891
MyComms	An error has been resolved where some users were unable to send patient letters when an additional patient recipient was present in the available list of recipients.	72086
MyComms	Updates have been made to resolve issues with HL7 files with multiple embedded PDF files not being imported into Bp VIP.net.	75434
MyComms	An error has been resolved where newly created providers were incorrectly added to a multi-recipient draft letter for a patient.	74479
MyComms	When viewing Incoming investigations and selecting then deselecting Abnormal, the results would not correctly display. This error has been resolved.	70920
MyComms	An error has been resolved for users with advanced deletion permissions previously unable to delete sent letters.	79157
MyComms	Updates have been made to allow users to launch the New Patient screen via MyComms > File To: Patient without error when using this workflow. Letters can also be allocated to the patient once the new patient record has been saved.	76910
New Email	Updates have been made to the shortcut keys for New Emails. Press Alt + U to create a new email with the cursor placement in the Subject field, and Alt + B to create a new email with the cursor placement in the Bcc field.	23222
Page Owners	Resolved an error with deactivated providers linked to active appointment book pages. Prevention measures have been put in place to stop this issue from occurring.	74679
Patient Details	An issue has been resolved with information recorded in Patient Details (F3) not saving correctly.	73701
Patient Statement	Previously when running a patient statement of accounts and attempting to add information into the Account Fees fields, an error would occur. This issue has been resolved.	75084
Provider Details	Where a provider HPI-I number was associated with more than one location, Bp VIP.net would not save provider details in the HI Verification screen. This issue has been resolved.	74676
SMS Messages	When hovering over the Message field in the TXT Message Send Log, the tool tip will display the full 160 characters of the message.	64286
SMS Messages	When sending SMS messages to multiple recipients and removing the last recipient from the list, Bp VIP.net would remove all recipients resulting in an error when attempting to send the message. This issue has been resolved.	71808
Transactions	Display updates have been made to the Transactions (F8) screen to restore the correct background colours for columns.	70442
User Defined Forms	When entering data into the Add Near L and R fields and creating a letter template, the value would incorrectly populate as a whole number instead of a decimal place. This error has been resolved.	73798