While there is very little to install to set up Best Health Booking, some user permissions and appointment book settings must be configured in Bp Premier.
1. Upgrade to Bp Premier version Saffron Service Pack 3
You must be running version Saffron SP3 or later to be able to integrate with Best Health Booking. Saffron SP3 also has full support for Medicare Web Service, which replaces the deprecated 'adapter' technology for online claiming on 28 August 2022.
Read the release notes for Saffron SP3 here
2. Install the Bp Cloud Connector
The Cloud Connector is a small piece of software that manages communications between Best Health Booking and Bp Premier. Best Practice Software will supply you with an executable file when you enrol with Best Health Booking. Run this file on your Bp Premier server and follow the prompts on screen.
3. Update practice policies on consent
If you are using Bp Comms, you will have already considered patient consent to receive communications from your practice about clinical and appointment reminders, health information of interest to the patient, and campaigns from your practice. If online booking is new at your practice, you may wish to upgrade your practice policies on consent to include online booking communications.
4. Designate one or more PrOS administrators
At least one user in Bp Premier will need the user permission Setup/Configuration set to 'Add/Edit/Delete' to access PrOS and set up online booking.
You will need the email address for the user and their Bp Premier password to log in to the PrOS portal.
Password complexity
PrOS enforces password complexity that may be higher than the minimum password complexity required to log in to Bp Premier. PrOS will reject passwords that do not meet the following criteria:
- Must be between 8 and 20 characters
- Whitespaces are not permitted
- Must contain at least one digit
- Must contain at least one special character (from the following set: !@#$%^&*).
If you find PrOS consistently rejects user passwords, you could try enabling Strong password complexity in Setup > Configuration > Security to enforce minimum password complexity.
IMPORTANT The Strong password complexity option will be enforced for all Bp Premier users. You should communicate this change to all practice staff if you enable this option.
5. Enrol in Best Health App
The Best Health App is not mandatory for online booking.
You may also choose to offer the Best Health App as an option for patients to book online and manage communications with your practice, if you aren't using the app already. Contact the Best Health Booking Sales team for more information on enrolling your practice in the Best Health App.
You are now ready to log in to PrOS and set up online booking for your practice.
What do I do next?
Last updated 06 September 2022
