Claim Reviews

This article explains how providers using an allied health contract can create a claim review for an ACC45 claim. Claim reviews are required to be completed by the 16 consultation.

Create a claim review

  1. From the Clinical Record, select Conditions from the patient tree.
  2. The condition will show a yellow Claim review badge. Click on the condition to open.
  3. Claim review badge for a condition that requires a claim review.

  4. Click Start under the Claim reviews heading. The Claim review form will open.
  5. Start a claim review

  6. Scroll down to the Review form.
  7. Claim review form

  8. Fill out the details as per the fields on screen, or select Copy from ACC45 where applicable.
  9. When all fields in the Review form have been completed, select Save & create PDF. A draft will be created.
  10. Finalise the consultation. The claim review status will update to Completed.
  11. Completed claim review

  12. In the Correspondence tab of the patient tree, the claim review will show as outgoing correspondence. Click on the title link to open the preview screen.
  13. Claim review outgoing correspondence

View and download a completed claim review

  1. Open the completed claim review from:
    • The View link next to the completed claim review in the Conditions tab of the patient tree.
    • The title link of the outgoing claim review in the Correspondence tab of the patient tree.
  2. The preview screen will open. Download or Print the claim review if required.
  3. Claim review preview screen

Last updated: 11 September 2024