Configure Physitrack Integration

This article explains how to configure the Physitrack integration in Bp Omni.

Before you can begin creating exercise programs for your patients, you will need to configure and enable the integration from both the Physitrack website and in Bp Omni.

Enable Physitrack in Bp Omni

Users must have an account registered with Physitrack to access the integration in Bp Omni. API keys generated in Bp Omni are stored in your Physitrack account settings.

  1. Click your profile icon in the top-right corner and select Settings.
  2. From the menu on the left of the screen, click Config > Integrations.

    3. Physitrack integration configuration settings in Bp Omni.

    The Integrations screen will appear.

  3. Toggle the Physitrack switch to Enabled.

    4. The Activated providers section will appear.

  4. To activate Physitrack for a provider, click Add Provider. The Generate API key modal will appear.

    5. Generate API Key

  5. Select a single provider, multiple providers, or select All providers from the Provider dropdown, then click Generate key.

    6. TIP   Users will not display in the list of available providers if they do not have working hours set in the appointment book.

  6. An individual API key is created for each provider. Click the ellipsis (…) button beside the provider’s name to access available options:
    1. Click Copy API Key to copy the key to the clipboard.
    2. Click Update to regenerate the API key.
    3. Click Remove to remove the Physitrack API key from Bp Omni.
    4. Click Email to send the Physitrack API key to the provider’s registered email address. The email advises the provider to copy and paste the key into their Physitrack account settings.

Link Physitrack to Bp Omni

  1. Go to the Physitrack website and log in to your account.
  2. Click your profile icon in the top-right corner and select Settings.

    3. Physitrack user settings

  3. Scroll down the page until you arrive at Integrations.
  4. Under Synchronise my patient data from, select Best Practice Software.

    5. Physitrack Integrations API Key

  5. Paste the API key copied from Bp Omni.
  6. Click Save changes.

The provider can now access Physitrack through the Clinical tools in Bp Omni's patient tree.

Disable Physitrack

When the Physitrack integration switch in Bp Omni is toggled to Disabled you will be promoted to confirm:

The Physitrack integration will be disabled. Configured providers and API keys are disabled, not deleted.

Physitrack integration configuration settings in Bp Omni.

When the Physitrack integration switch is toggled back to Enabled, previous Activated Provider records and associated API Keys will return.

Last updated: 21 March 2025.