Set up Bp Comms for SMS

This article explains how to configure Bp Comms for SMS messaging, which has some configuration elements that do not apply to the Best Health App.

Obtain SMS user name and initial Bp Comms credit

You may already have performed this step as part of your initial setup of Bp Premier.

Contact Best Practice Software to register. Best Practice Software will ask you to complete and return a form. After processing the registration form, Best Practice Software will supply you with an SMS user name to enter during Bp Comms setup and your initial code to top up credit.

Configure Bp Comms for SMS

1. Select Setup > Configuration from the main Bp Premier screen. Select the Bp Comms tab.



2. Click Configure SMS at the top to open the SMS Connection Information screen.



3. If your network uses a proxy server to access the internet, tick the I use a proxy when connecting to the Internet check box, and enter the Proxy name, Proxy port, Proxy user name, and Proxy password. If you are unsure whether your practice uses a proxy, your IT support can assist.
4. Enter the SMS user name you were assigned.
5. The Default SMS Alpha Tag: will be set to MyPractice.

IMPORTANT   As of September 2023, updating of Alpha Tags in Bp Premier has been deprecated due to ACMA Industry code changes. To update your Practice's Alpha Tags, contact Bp Sales, who can help you authorise and whitelist new Alpha Tags.

6. Click Test Connection to test the SMS connection. If the connection is successful, click OK to return to the Bp Comms screen.



7. Click Save to save your Bp Comms settings.

You can now record consent and enrol patients to receive SMS messages.

Last updated: 29 April 2024.