Bp Premier Orchid SP2 Release Notes

Clinical Tools

When accessing Clinical > Cardiovascular Risk from the patient record, an embedded browser will open the Australian Chronic Disease Prevention Alliance's CVD Risk (AusCVDRisk) calculator.

73382

Lyrebird Health

The embedded Lyrebird Health browser is accessible via a newly added icon to the toolbar within the patient record.

73850

Lyrebird Health

A new button labelled Lyrebird Health has been added to the Setup > Users > Edit.

The Lyrebird Health button will be available for users with Add/Edit/Delete or Add/Edit permissions for Clinical Notes.

To connect Lyrebird Health to Bp Premier, enter the user's Lyrebird Health API Key in Setup > Users > Edit > Lyrebird Health.

73854

Lyrebird Health

When clicking Save to Bp from the Lyrebird Health browser, initial and review consult notes generated by Lyrebird will write back to the Today's notes section in the patient record.

73851

Lyrebird Health

When the Lyrebird Health button is pressed in the patient clinical record and WebView2 disabled, the user will be prompted to contact Bp Premier Support to activate WebView2 to access Lyrebird Health within Bp Premier.

74353

Lyrebird Health

A new stored procedure (BP_AddObservation) and supporting user-defined table (BP_ObservationsTable) have been created to allow Lyrebird to add primary or secondary observations to the patient record.

A new Stored procedure (BP_UpdateLyrebirdConsent) has been created to allow Lyrebird to add or update patient consent for Lyrebird recordings.

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Lyrebird Health

Bp Premier allows you to open multiple patient records simultaneously, and from each patient record, you can launch an associated Lyrebird Health browser. To bring the Lyrebird Health browser into the foreground for the associated patient, click the Lyrebird Health icon from the toolbar of that patient record.

73852

Best Health Booking

BHB customers who wish to prevent specific Patients from scheduling appointments via BHB can select the check box Don't allow patient to book via BHB in the patient demographic window.

71167

Best Health Booking

When adding or editing the Appointment type in the Lists tab of Setup > Configuration, the following options will appear:

• Allow multiple bookings per appointment slot check box.
• Maximum number of appointments allowed label textbox.

72343

Best Health Booking

After upgrading to Orchid SP2, two columns will be added to the AppointmentTypes database to accommodate GroupBooking and MaxGroupSize; both will be disabled.

72342

Australian Immunisation Register

When submitting a vaccine to AIR and the user has not entered the Vaccine Type and the vaccine selected requires a Vaccine Type to be specified, the user will be prompted to enter a Vaccine Type when clicking Save.

74745

Australian Immunisation Register

Unless the user explicitly selects a vaccine from the list of available vaccines, no vaccinations will be highlighted or selected by default when a new immunisation is added.

74348

Bank Accounts

Multiple payment integrations can now be configured against a single bank account in Setup > Configuration > Bank Accounts.

73404

Payment Integrations

HICAPS payment integration has been toggled off for the initial Beta release testing phase.

73768

Payment Integrations

The Configuration menu has been redesigned, and a new option for managing payment integrations has been added.

HICAPS, CommBank Smart Health and Tyro can be enabled in Setup > Configuration > Payments.

72415

Payment Integrations

The HICAPS integration for Medicare Easyclaim has been activated between Bp Premier and Bp Payments Utility.

73441

Payment Integrations

The HICAPS integration for Processing Payments has been activated between Bp Premier and Bp Payments Utility.

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Payment Integrations

Practices with multiple payment integrations enabled can configure a default payment integration.

72443

Payment Integrations

Configure the default HICAPS Terminal ID (TID) for practice and provider bank accounts in Setup > Configuration > Bank Accounts.

For practice bank accounts, a Global Default Terminal ID must be selected; however, it is not mandatory to assign a default HICAPS Terminal ID for provider accounts.

Where a payment provider has no default Terminal ID specified in Setup > Configuration > Bank Accounts, the following will apply:

• If the default Terminal ID of a provider is not specified, the workstation's default Terminal ID is used.
• If a default Terminal ID is not specified for the workstation, the practice global default Terminal ID is used.

72828

Payment Integrations

Submit fully or partially paid private accounts to Medicare using the HICAPS Integrated Easyclaim solution.

73440

Payment Integrations

Submit unpaid private accounts to Medicare using the HICAPS Integrated Easyclaim solution.

74566

Payment Integrations

Refund EFT payments directly from Bp Premier using HICAPS Integrated EFTPOS.

72762

Payment Integrations

When HICAPS is selected as the payment integrator in Setup > Configuration > Bank Accounts clicking Authenticate will launch the Bp Payments Utility Authentication window.

73400

Payment Integrations

Deposit transactions can now be processed using the HICAPS terminal.

73876

Payment Integrations

For greater visibility over the Payment Integrations that can be configured in Bp Premier they have been grouped under Setup > Configuration > Payments.

72413

Payment Integrations

When upgrading to Orchid SP2, the installer will prompt users to install the Bp Payments Utility on the server and workstations where HICAPS or Commbank Smart Health will be used.

73112

Payment Integrations

The Bp Payment Utility can be downloaded and installed through the Setup > Configuration > Payments. If API actions are performed without the Bp Payment Utility installed or running, a pop-up message will be displayed.

72914

Payment Integrations

In the Setup > Configuration > Payments screen, the check box label for Activate Integrated EFTPOS has been changed to Activate Payment Integration for HICAPS, Tyro and CommBank Smart Health.

73101

Payment Integrations

To provide greater visibility on which payment integrations are configured for each bank account in Setup > Configuration > Bank Accounts, the MID column has been replaced with a new column called Integrated, allowing users to quickly identify which payment integrators are linked with each bank account.

73329

Payment Integrations

The Payment Integration Transactions window, formerly known as the Tyro Transactions window, now includes transaction information for Tyro and HICAPS. To access Payment Integration Transactions, navigate to Management > Payment Integration Transactions on the Bp Premier main screen.

72764

Payment Integrations

A new check box, Show refunds, has been added to the Management > Payment Integration Transactions screen to increase visibility on EFT Transactions refunded via the HICAPS payment integration.

73102

Payment Integrations

When a Tyro or HICAPS payment integrator is deactivated in Setup > Configuration > Payments, no configuration or bank account information is removed from the Bp Premier database. The stored configuration details will be restored if the payment integration is reactivated.

When an HICAPS payment integrator is manually removed from Setup > Configuration > Bank Accounts, the user is notified that they will need to re-authenticate with the payment integrator in the future if they want to use it with this bank account.

73516

Payment Integrations

The HICAPS terminal status window in Bp Premier has been enhanced and will now display:

• The previous terminal screen updates in the HICAPS terminal status window.
• The purchase / refund amount.
• The transaction type: Purchase / Refund / Medicare Easyclaim / Deposit.

74625

Payment Integrations

When connecting to the Bp Payments Utility via a remote session, the local machine name (the one from which you are connecting) is saved in the Bp Premier database.

When connecting via a remote session and configuring the HICAPS terminal for Practice Bank Accounts, the local machine name will be displayed in the list of workstations (the one from which you are connecting).

74787

Payment Integrations

Tyro Setup.exe has been deprecated as part of the Payment Integration changes and will no longer be deployed during the Bp Premier installation process.

72991

Payment Integrations

When a Medicare Easyclaim transaction is processed via the HICAPS terminal and the claim is approved by Medicare, a successful message is retrieved from the notifications cache, and the HICAPS status window is displayed to the user via the Bp Payments Utility, prompting the user to confirm Yes or No on whether the customer rebate was completed successfully.

• If the user clicks Yes, the Payment Details screen will close, and the Payment Integrations Transactions screen will show a Success status.
• If the user clicks No, the HICAPS status screen closes, and the user will be returned to the Payment Details screen, with an Error recorded in the Payment Integrations Transactions screen.

74814

Payment Integrations

The Bp Payments Utility now includes a Cancel Transaction button, which allows users to cancel HICAPS Medicare Easyclaim transactions.

73450

Patient Demographics

On the Patient Demographics screen, you can now specify whether the patient requires an interpreter and their preferred language. The top ten languages recorded by the Australian Bureau of Statistics will appear at the top of the drop down menu, followed by an alphabetical listing of all other languages.

72097

Patient Demographics

The Patient's Country of Birth can now be specified on the Patient Demographics screen. The top ten Countries of Birth recorded by the Australian Bureau of Statistics will appear at the top of the drop down menu, followed by an alphabetical listing of all other countries.

72094

Patient Demographics

When the Interpreter check box is selected, the user is notified that an interpreter is required when adding, viewing, or editing appointments, arriving, or starting visits from the appointment book and in the patient clinical record.

72110

User Permissions

User Permissions can now be sorted alphabetically.

72553

User Permissions

A new user permission called Patient Bank Account has been added to restrict who can view, edit, or delete a patient's Bank Account details.

72555

User Permissions

A new user permission called Send Email on behalf of Practice has been added to control access to sending emails from the Practice Email account. Upon upgrade, the default setting for the Send Email on behalf of Practice permission will be Allow access.

72852

User Permissions

A new user permission called Bp Browser Access has been added to limit who can access the Bp Browser tool. By default, this permission is set to 'No Access.'

72749

Word Processor

The patient's country of birth, preferred language, and interpreter requirements have been added to the word processor's data fields.

72096

Active Ingredient Prescribing

The XML payload fields of <PrescribedItem_Reserved_03> and <TherapeuticGoodIdentificationDisplayName> have been updated to replace escape characters '&#xD;' with commas.

72185

Prescribing

Providers will no longer be prompted to handwrite drug details on printed S4 and S8 prescriptions in Queensland, Western Australia, South Australia, the Australian Capital Territory, and the Northern Territory.

Handwritten drug details are still required for printed S4 and S8 scripts in New South Wales, Victoria and Tasmania.

72277

Prescribing

When creating a script, if you tick or untick the Consent to Upload to ASL check box and switch between the New Rx screens, the consent to upload to ASL check will remain ticked/unticked.

72204

Prescribing

ACT Health will mandate the inclusion of the patient's date of birth on all Schedule 4 and Schedule 8 prescription drugs, including private prescriptions from mid-2024. To ensure that prescribing providers are not impacted by this change, the patient’s date of birth will be printed on all Schedule 4 and Schedule 8 prescription drugs, where required by the state's Department of Health, based on the prescribing provider's Usual Location (not the logged-in location at the time of prescribing).

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Online Claiming

Programmatic changes have been made to support the claiming of MBS item 46100.

73029

Online Claiming

When you click Adjust Service in Online Claiming, the service text is now pre-validated before being transmitted to Medicare.

72490

Third Party Integration

The Argus API integration has been updated to support V7; the functionality that restricted it to V6 has been removed.

60983

Configuration

The database browser password and button have been deprecated and replaced by Third-Party Backups. Setting a database backup password allows database backups to be performed using the BPSBackup login.

72748

System Requirements

Bp Premier version Orchid Service Pack 2 requires Microsoft .NET Framework 4.8 to operate successfully.

69886

Installer

The Orchid SP2 program update installer will no longer provide details on Online Claiming and will only display the Bp Payment Utility. In the Prescription exchange provider section of the installer, MediSecure will no longer be shown; only eRx will be displayed.

73454

Bp Email

To improve the user experience, the OAuth2.0 sign-in procedure has been updated to better handle the cancellation/closure of the OAuth2.0 window; Bp Premier will no longer wait for an unfinished process.

73085

Bp Email

Google (like Microsoft) has withdrawn support for Basic Authentication, which requires a user name and password. We have introduced OAuth2.0 support for Gmail accounts to ensure these changes do not impact Bp Premier customers.

69714

My Health Record

The Organisation Logic in CDA and SOAP requests, used for My Health Record CDA creation and upload functionality, has been updated.

73078

HealthLink Online Form

HealthLink Online Forms started from the patient's clinical record via View > HealthLink forms or the New HealthLink form icon will add a comment to the patient's Today's notes when the form is parked or sent during the same visit.

71969

HealthLink Online Form

When a Healthlink Online Form is parked and subsequently submitted during the same visit, the Action in Today's notes will update from Created and saved as draft to Created and sent.

Where the form was parked in a previous visit, when the form is parked or submitted, a corresponding progress note is saved to Today's notes.

73484

Halo Link

When installing the Orchid SP2 program update or the full ISO installer, Halo Link will not be installed if the InstallHalo registry value is set to 0. If the InstallHalo flag does not exist or is not equal to 0, Halo Link will be installed silently.

73092

Suspect Databases

A Suspect Database occurs when one or more SQL databases are identified to be potentially corrupt or unavailable. When the Bp Premier database starts up, SQL will perform a series of checks to confirm data integrity. If these checks identify any potential issues the individual database is marked as Suspect.

By selecting the Repair on the Suspect Database error in Orchid SP2, users will be able to initiate a Database Console Command (DBCC) consistency check on the database server without having to contact Bp Premier Support for assistance in resolving the error.

74042

Bp Utilities

The SQL Index Rebuild utility can now be scheduled to run automatically using Bp Service via Setup > Configuration > Bp Service.

65255

Bp Utilities

The Bp Script Runner utility has been updated to accommodate new Orchid SP2 code changes.

73665

Patient Import /Export Utility

When exporting or importing the patient's clinical record, the patient's Country of birth, Preferred language and Interpreter required fields will be exported or imported.

72194

Msg Queue (MSMQ)

Improvements have been made to the automatic internal message notification that occurs when Bp Premier fails to Contact the Message Queue Processor to specify the name of the affected machine.

73419

Msg Queue (MSMQ)

A new option, Message Queue check delay, has been added to Setup > Configuration > General, allowing Practices to delay the automated check for Message Queue connectivity that occurs when logging in to Bp Premier. Increasing the value in this field will give the Message Queue Processor check more time to complete.

73411

Active Script List

Bp Premier has been optimised to improve performance when obtaining ASL tokens.

73563

Active Script List

Prescriptions created prior to upgrading to Saffron will not have any Consent to upload to ASL options recorded and will not be visible in MySL when represcribed. In Orchid SP1 Revision 1, providers will be provided with the opportunity to provide Consent to Upload to ASL when represcribing prescriptions that were created prior to upgrading to Saffron.

73992

Banking Batches

The Banking Batch window will no longer be locked if users attempt to use it from multiple logged-in locations. When a payment is already processed as part of an existing Banking Batch, no new Banking Batches are created; instead, the user is prompted that ‘Some details of the bank batch have changed. Please recreate the banking batch to view the updated unbanked payment details.'

73549

Bp Comms

To support the September 2023 ACMA industry code changes, unless a custom Alpha Tag has been registered and whitelisted by the Best Practice Sales Team, the default value of Alpha Tags will be set to MyPractice.

The Alpha tag fields in the following areas will be greyed out, disabled, and cannot be modified:

• Setup > Configuration > Bp Comms > Configure SMS
• Setup > Practice Details > Practice Locations

74406

Best Health Booking

Resolved an issue where, after the patient matching workflow, the Appointment Details screen displayed the prior demographic information and overrode the original matched patient details if the user clicked Save changes.

73639

Best Health Booking

An error that prevented the unmatched patient icon from appearing in the Appointment Day window has been resolved.

72327

Appointment Book

When right-clicking in the Daily Message text field in Appointment Book > Daily Message, a non-fatal callstack error will no longer occur.

Callstack Indicator:

• CRICHEDIT:ONMOUSEBUTTONUP Line: 12
• APPOINTMENTWINDOW:VIEWDAILYMESSAGES Line: 10
• APPOINTMENTWINDOW:UTILITIES_DAILYMESSAGE Line: 6

74500

Waiting Room

Resolved an issue where, when adding a patient to the waiting room under 'any doctor', the appointment failed to link to the doctor once the visit started; the appointment will now be visible under the doctor who started the visit.

73540

National Cancer Screening Register (NCSR)

Resolved an issue where users encountered an Unknown Error when accessing a new NCSR form using a supported version of Bp Premier; the error prevented NCSR forms from loading.

75283

Payment Integrations

Resolved an issue when performing the Orchid SP2 upgrade where the logged-in user account had limited access, causing Tyro registry keys to be blank.

77043

Payment Integrations

When performing a Tyro Check for Payments, Bp Premier will no longer create a new bank account record if a bank account with the identical Account No. and BSB No. already exists.

71964

Payment Integrations

Checking for Bulk Bill EasyClaims payments will no longer generate a REPORT_NOT_FOUND error for Providers whose Provider number has only seven digits.

72121

Billing

When account text is determined by the Service date, the correct account footer will be populated on the email invoice.

71819

Billing

An error will no longer occur when clicking Pay All in the Patient Billing and Account Holder history screens to process bulk payments where there are invoices with partial payments.

73923

Billing

When invoices are printed, providers who have enabled the option 'Display Payment information on Invoices' in Setup > Configuration > Bank Accounts will no longer have payment details overwritten on the account details section.

74179

Bp Email

When the Enable TLS email check box is not selected, the test connection is not performed automatically, and no error occurs for SMTP email accounts.

72356

Bp Email

On the Account Holder History and Patient Billing History screens, clicking Email without selecting any items will no longer result in an error. The user will be prompted to choose an invoice or receipt.

Callstack Indicator:

• RECEIPTWINDOW:GETLOCATIONNAME Line: 7

71710

Bp Email

When emailing an invoice with multiple payment records on one invoice from the Patient Billing History, a fatal callstack error will no longer occur.

Callstack Indicator:

• RECEIPTWINDOW:GETLOCATIONNAME Line: 10
• RECIEPTWINDOW:SUBSITUTEFIELD Line: 32

73993

Bp Email

When the Enable TLS email check box is not enabled, neither a test connection nor an error is generated for SMTP email accounts.

72356

My Health Record

The Patient Clinical Record will no longer be minimised when the My Health Record button is clicked.

67255

My Health Record

Resolved an issue where when uploading a Shared Health Summary to My Health Record, an error message displayed if a Medical History item with no recorded date is selected.

In Orchid SP2, if a Medical History item does not have a date specified, the user will be prompted with 'Procedure items without a date will not be transmitted to My Health Record. Please add a date in the Past history section.'

73912

My Health Record

Resolved an issue when displaying My Health Record documents in the Patient Clinical record. A recent Microsoft enforced an XML document attribute that, if missing, prevented the documents from being rendered correctly. The following My Health Record documents were affected and failed to display correctly, appearing blank:

• Medicine View
• Pathology Overview
• Diagnostic Imaging Overview

Orchid SP2 will pre-validate My Health Record Documents and then insert the missing XML document attribute into the document header, ensuring that the document is rendered correctly in Bp Premier.

The Australian Digital Health Agency will also address this issue and ensure that documents generated from My Health Record can be rendered correctly in Bp Premier.

74188

My Health Record

An issue that prevented Terminal Services environments from locating Advance Care Planning documents when previewing attachment links in My Health Record has been resolved.

73135

ePrescribing

Resolved an issue where practices using eRx were unable to resend eScripts tokens from past prescriptions via SMS. SMS eScript tokens from past prescriptions are now successfully delivered via eRx.

73882

ePrescribing

Resolved an issue where if a prescriber sends an eScript token via SMS, leaves that patient file open, and then sends another eScript token via another token method, such as email, the eScript token was still sent via SMS.

73960

ePrescribing

Resolved an error where practices that upgraded to Orchid SP1 and completed eRx registration and configuration received a Bp Comms credit error message when sending eScripts via SMS. eScripts can now be sent via SMS without requiring a Bp Comms user name or SMS credits to be available in the database.

73780

ePrescribing

When copying from the dose field and pasting it into the Complex Instructions field in the New RX window, the correct values are now included in the payload when sending via eScript.

72565

ePrescribing

An error no longer occurs when sending eScripts containing </& symbol in the Reason for the prescription field or any fields related to the drug (e.g., where the drug name has something like <19%).

69363

Prescribing

Resolved an issue where editing the Current RX dose did not populate the medication and previous dose in Today's Notes.

73379

Prescribing

An issue that prevented the 'Interval between repeats (days)' value from being printed for schedule 4 drugs has been resolved.

74182

Patient Demographics

Resolved an issue that prevented the ‘Opt Out De-Identified Data Extraction’ option from saving to the database when a new Patient was added.

71839

MyMedicare

Resolved an issue where the green check box for MyMedicare eligibility displayed in the Account Details window for a previous invoice and when creating a New Complex Account for patients who are not registered with MyMedicare.

74770

eOrdering

When executing the BP.SetupEOrdering.exe via the installer, the utility will function correctly and run without encountering any errors.

72606

eOrdering

Resolved an issue where a legacy imaging contact exists and an enhanced eOrdering contact with the same name is configured and saved, but the contacts are not merged; the error occurred when returning to the Setup E-Ordering utility and attempting to editing the duplicate enhanced eOrdering provider.

Error:

• Exception has been thrown by the target of an invocation.

73773

Australian Immunisation Register

Resolved an issue that prevented the Send to AIR check box from being selected when editing an unsent immunisation.

74862

Australian Immunisation Register

Resolved an issue that prevented the AIR Transmission Status prompt from appearing when selecting File > View AIR status description in the Australian Immunisation Register window.

72395

Australian Immunisation Register

Double-clicking the Send to AIR button will no longer result in a callstack error.

Callstack Indicator:

• VIVASWINDOW:ACIRSEND Line: 173
• VIVASWINDOW:ACIRBUTTON Line: 9

72399

Follow up Reminders

When Bp Comms SMS configuration is not enabled, the Bp Comms Message Status refresh will not occur, and a callstack error is no longer generated.

Callstack Indicator:

• SMSSOAPCLIENT:CHECKDELIVERYREPORTS Line: 12
• SMSSENDER:CHECKANDCONFIRMDELIVERYREPORTS Line: 7

72353

eReferrals

When sending eReferrals through Argus, the Message ID displays the Argus-assigned messageID rather than the Bp Premier-assigned Message ID.

72821

Database Search

Resolved an error where the user did not have permission to search the patientconsent table via database search.

72302

Patient List

An issue has been resolved in which merged patients are displayed in the enhanced patient search when searched using the DOB year.

74771

Active Script List

Resolved an issue where, when selecting the View MySL button, the eScript token drop down supplied the user contact details instead of the patient's details.

73471

Active Script List

Resolved an issue in which the Active Script List Client failed to locate file or assembly 1.12.1.1016/7.

73164

MediSecure

When MediSecure Detector is run, the BP_Premier password is updated and no longer reverts to the deprecated BP_Administrator Password.

73513

Msg Queue (MSMQ)

Resolved an issue where the MSMQ failed to validate computer names that started with numbers.

73757

HealthLink Online Forms

An issue that prevented HealthLink Online Forms from removing records of sessions that were not properly ended from the HEALTHLINKSESSION table has been resolved.

Error:

• The object cannot be deleted because it was not found in the ObjectStateManager.

  at System.Data.Entity.Core.Objects.ObjectContext.DeleteObject(Object entity, EntitySet expectedEntitySet)

  at System.Data.Entity.DbSet`1.Remove(TEntity entity)

  at BP.HealthLink.Service.HealthLinkService.ClearSessions()

  at BP.HealthLink.Service.HealthLinkServiceHost.Main(String[] args)

69557

HealthLink Online Forms

Resolved an issue when creating a HealthLink Online Form using the Private Specialist option, clicking the back and forwards buttons in the browser window resulted in the error 'Failed to pre-populate for invalid/expired sessions.'

74633

HealthLink Online Directory

Resolved an error that occurred when searching for a contact in the HealthLink Online Directory using a word processor template containing an addressee field.

Callstack Indicator:

• BPSETUPELECTRONICORDERING:CLOSE Line: 2
• MAINWINDOW:ONCLOSE Line: 63

74347

Document Viewer

An issue has been resolved in which the margin widths of an RTF investigation report in the Inbox caused the text to wrap into the next line. In Orchid SP2, when viewing RTF investigation reports from the Inbox, Correspondence In and Investigation reports are consistently displayed with sufficient margins to prevent line wrapping

21885

Pathology and Imaging Results Import

An issue that prevented some MDM/CDA documents from being imported via the Bp Service has been resolved, and no callstack errors are generated.

Callstack indicator:

• RESULTIMPORTER:MATCHCDAPATIENT Line: 57
• ALLOCATECDAPATIENT Line: 49

74414

Remote Databases

Resolved an issue where client-side remote database instances created before upgrading to Orchid SP1 Revision 1 generated a call stack error and unsuccessfully synchronised with the Bp Premier Database Server.

Client-side remote database instances created before upgrading to Orchid SP1 Revision 1 will now synchronise with the Bp Premier database server without encountering any errors.

Callstack Indicator:

• MAKEJADELOGINCHANGES Line: 41
• CBPREMOTE:TRANSFERDATA Line: 19

74873

Halo Link

Resolved an issue in which Halo Link was being deployed to the Bp Premier client machine; in Orchid SP2, when installing via the program update or the full installer, Halo Link will only be deployed to the Bp Premier Database Server.

75243