Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Bp Allied Settings - MPSettings.exe
MPSettings.exe contains the settings that are used to customise an installation of Bp Allied. Some of these settings are editable within the Options in the Bp Allied User Interface.
Changing the settings within MPSettings.exe could seriously affect how Bp Allied functions. Please DO NOT change any settings without the guidance of the Bp Allied Support team. Please call, email or log onto remote support if you are experiencing technical difficulties with Bp Allied. Contact details are located in the footer of the Bp Allied Help.
Please also note that the details in this section still refer to a Solo edition of myPractice. As of Version 4.2 there is no longer the option to install a Solo edition of myPractice. However, as there are still a number of installations of a Solo myPractice we will continue to include the relevant MPSettings.exe details in here.
Please also note myPractice was rebranded Bp Allied from version 5 onwards.
Registry Settings
This is the location of the registry settings that are being loaded into MpSettings
FTP Settings used to download DVA and MBS Schedules from the Bp Allied website. The details in here should not be changed otherwise the download will not occur.
Settings need to be saved in two places in the Registry - HKEY Current User and HKEY Local Machine so the Save Settings option is clicked twice.
1: Leave the radio button on user, Click OK. Click OK to the Saved Settings dialog box.
2: Click Save Settings again, click Application and OK. Click ok to the Saved Settings dialog box.
HKCU = HKey Current User - any user logged onto the computer can update these fields for their own computer profile ONLY. If another person logs into the computer, they will not see these settings.
HKLM = HKey Local Machine - the user requires Administrative rights to update these fields. These are usually set when the application is installed (but not always).
The general premise is that everything saves in HKLM as long as the user has access otherwise it will save to HKCU. However, there are a couple of proviso’s around this:
For Options, BpAllied needs to be running as administrator to write to HKLM (the user must also have access to write to here). If it is not running as Admin then all user changes in options will write to HKCU.
Both Options and MPSettings will only write to HKCU if the value it is writing is different to the one stored in HKLM.
If a value in MPSettings or Options is saved in HKCU and that value is changed to match what is in HKLM then the HKCU setting will be removed from the Registry.
A value that is being read from HKCU will display in mustard in MpSettings
Please note: The only exception to the above rules are the Tyro settings which only read from HKCU. At this point the Tyro adapter has no way to write to HKLM on a machine.
Note: if this is imported into a re-install of Bp Allied which is running a different version of Windows then all of the file paths will need to be changed.
Changing the settings within MPSettings.exe could seriously affect how Bp Allied functions. Please DO NOT change any settings without the guidance of the Bp Allied Support team. Please call, email or log onto 
