Walks users through the end to end process of setting up Bp Comms, including patient consent, enrolling patients for SMS and App, message templates, and sending mail merge and single messages to patients from everywhere in Bp Premier.
Outlines the changes to Alpha Tags mandated by the ACMA in order to safeguard Australians from spam and deceptive text messages. This change will affect users of Bp SMS in Bp Premier beginning in September 2023.
A Bp Comms credit code contains a dollar amount that can be used for sending both Best Health App and SMS messages. Learn how to enter credit and understand how much credit you have remaining.
Understanding Bp Comms Consent
Provides an overview of the consent types used in Bp Premier and information to assist you in better understanding consent and Bp Comms, such as consent for younger patients, upgrading and consent, and searching for consented patients using the database search tool.
Set Comms Consent for patients
Indicate patient consent for electronic communications methods from Bp Premier, including the types of communications that a patient would like to receive. You can attach signed consent to a patient demographics.
Set up message templates for all SMS message types sent from your practice, such as clinical and appointment reminders, results receipt, patient education, and mail merges from a database search.
Describes the resources available for sites with a Clinical Only licence, who can use Bp Comms functionality from version Saffron of Bp Premier.
Add contact reasons to indicate why the practice contacted a patient.
Set up an appointment reminder schedule
Set up a Bp Comms appointment reminder schedule to send out appointment reminders without manual intervention, like an overnight SMS reminder for the next day's appointments.
Get started with Best Health App
The Best Health App is a direct connection between your practice, and its patients. When your patients install the application on their mobile device, you can send various communications to them from within Bp Premier.
Enrol patients for the Best Health App
Find out how to enrol your patients to use the Best Health App.
Send messages, clinical and appointment reminders, health summaries, and patient education material to a patient's Best Health App, if they have installed the app on their phone and registered their app with your practice.
Frequently asked questions that may come from your patients using Best Health App, about the booking process or about how their details are stored and used.
Frequently asked questions about Bp Comms
FAQs about Bp Comms, including best practices for message templates, and how to manage 'health awareness' communications and patient opt-out.
Frequently asked questions about Bp Comms
This article answers some frequently asked questions about using Bp Comms.
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