Management

Using Search in Bp Omni

This article explains how to get the most out of the search bar. Bp Omni offers a comprehensive search experience to find patients or clients by name, date of birth, mobile phone number or demographic details.

Add a New User

How to create a new user, including how to set a provider up to take appointments.

Licence Management

How to assign and manage user licenses in Bp Omni.

Configure Business Roles and Security Permissions

This article serves as a guide for the predefined security roles and the access privileges each security role grants users.

Account Security

A number of account security features are available to keep your account safe. These features include Inactivity timeouts, multi-factor authentication, and passwords.

Add or Edit a New Patient or Client

You can add a new patient or client via the Plus icon in the menu bar, via the address book, or when creating a new appointment in the Appointment book.

Add and Edit Organisations

This article explains how to create and edit an organisation.

Using the Address Book

The Address book provides lists of all patients or clients, individuals and organisations.

Merge Patient Records

How to merge duplicate patient records.

Book, Edit or Cancel an Appointment

How to book, edit, or cancel an appointment.

Add a Patient to The Waiting List

The waiting list holds patients who would like to be seen for an earlier appointment if a cancellation occurs. Patients can also be added directly to the waiting list without an existing appointment.

Understanding Online Forms

Add description variable here How to use the Demographic Information form and the ACC 45 form.

Create an Invoice from an Appointment

This article explains how to create and pay a private invoice once a provider has added services to an appointment, and how to create invoices and payments outside of the appointment workflow.

Create an Invoice from outside an Appointment

This Article explains how to create invoices and payments outside of the appointment work-flow, and the Receipting process that follows once an Invoice has been paid.

Advanced Payment Options

the options available in the payments screen for larger or more complex payments.

Upload Documents

How to upload documents and assign them to a provider and location.

Payments, Write offs and Invoice adjustments

How to cancel a payment, and how to adjust or cancel an invoice.

Using the General Accounts Screen

How to use the general accounts screen to view and pay accounts.

Create an Account Statement

How to create and manage account statements.

Refunds

How to create refunds in Bp Omni. Refunds can be created for paid invoices, partial or full payments, and credit notes.

Credits

How to create and use credit in Bp Omni.

Draft Items

How to create and use credit in Bp Omni.

Understanding Reports

There are five types of reports available for use: summary reports, preset reports, public reports, my reports and dashboards.

Aged Debtor Reports

Use the Aged Debtors base report to create reports that show outstanding services as at a specific aging date.

Exporting Reports to Xero

How to export Bp Omni report results into .csv format to be imported into Xero accounting software.