This article explains how to quickly update a doctor's availability from the appointment book.
Default availability on the appointment book is determined by a provider's scheduled session times. However, you can manually mark an appointment, or a set of appointments, as unavailable. For example, a provider has to leave the practice for an emergency.
- Right-click the appointment book in the earliest slot you want to update and select Unavailable. The Unavailable screen will appear.
- Select the last slot that the provider is unavailable for. Click Ok.
- The provider will be marked as 'Unavailable' on the appointment book for the specified time.
For example, if a provider has to leave the practice between 10am and 12pm, right-click the 10am slot.
To make an unavailable slot available, right-click the slot and select Available.
What if an appointment was already booked?
The patient's name will remain in the unavailable appointment slot, in case staff need to contact a patient about an appointment made unavailable.
Can I see who made an appointment unavailable?
To view who made a booking slot unavailable, right-click, select View text, and inspect the Updated by field.
