Audit reports show who has cancelled or written off services, or reversed payments, during the report period. Corresponding adjustments are shown in the Services or Payment reports for the same date range.
Cancelled and written off services
This report lists all invoices and services that have been cancelled, adjusted, or written off in the selected date range.
Grouping
The report is grouped by location, provider, then adjustment date, with totals for each group.
Service amounts are broken into columns by Account type, which relates to the billed to method (Private, Medicare, DVA, Other, WorkCover). The Private column is used for accounts billed to a patient name (Patient, Head of Family and Other when a patient is selected).
When expanded to the service level, the adjustment reason and the user who adjusted the invoice are shown. Any invoices that have been cancelled, had items deleted or added, or have been written off will be listed. The entire invoice is shown, including any services that have ever been on the invoice together with the current service's status. Where an item is still active, the item's current value including GST will be shown. When an item has been cancelled, deleted or written off, its value excluding GST will be shown according to its account type with any GST showing separately.
Notes on usage
The account type values exclude GST. The GST value of the adjusted service is shown separately.
Reversed payments and bounced cheques
This report lists all payments that have been reversed within the selected date range together with the related invoices and services. The report also includes any cheques which have been marked as 'bounced'.
The report is broken into two groups of columns: Account Type (Private, Medicare, DVA) and Payment Method (Cash, Cheque, EFT) with totals per group for each column. Payment amounts include GST and the GST value is also shown separately.
When expanded down to the payment level, you can see the reversal reason (if entered) and the user who reversed the payment. You can expand further to see the invoices and service lines.
Grouping
Report is grouped by location then provider and reversal date with totals for each group.
Old Written Off Reports
With the release of Bp Premier Jade, some old Written off reports no longer work. The reports that do not work and the replacement new reports are listed below.
Old Report | Replacement |
|---|---|
Written off by doctor | Cancelled and Written off services |
Written off, by doctor, by date written off | Cancelled and Written off services |
Written off, by doctor, by date of service | Cancelled and Written off services |
If you try to run the above reports you will receive the following error:
