Understanding the Appointment Book workflow

Every practice is different, but the appointment book workflow for front desk and providers will often look like:

1. An appointment is booked from the Appointment Book.
2. The patient is arrived and automatically added to the Waiting Room.
3. The provider starts the visit from Waiting Room and begins the consultation.
4. The provider finalises the visit in Patient Record and ends the consultation.
5. The patient's account (invoice) is created or finalised from the Appointment Book.
6. Payment from the patient is processed at reception (for private practice fees).
7. The appointment is closed.